Privacy Policy

We collect information you provide directly — such as your name, email address, company, and the content of any enquiry — when you complete a form, email us, or otherwise communicate with us.

We also collect limited technical data automatically, including IP address, browser type, device information, and usage analytics, to operate and improve the site.

We use personal data to respond to enquiries, provide and administer our services, maintain security, comply with legal obligations, and — where permitted — send relevant updates about our services.

We rely on legitimate interests, contract performance, legal obligation, or your consent as the lawful basis for each processing activity.

We do not sell personal data. We share it only with trusted service providers who process it on our behalf under contract (for example hosting, analytics, and communications tools), and where required by law or to protect our rights.

Where personal data is transferred across borders, we put appropriate safeguards in place, such as standard contractual clauses, to ensure it remains protected.

We keep personal data only for as long as necessary to fulfil the purposes described here, satisfy legal or contractual requirements, and resolve disputes, after which it is securely deleted or anonymised.

Subject to applicable law, you may request access to, correction of, or deletion of your personal data; object to or restrict certain processing; and withdraw consent where processing is based on consent. To exercise these rights, contact us at info@nero.software.

We apply appropriate technical and organisational measures — including access controls, encryption in transit, and audit logging — to protect personal data against unauthorised access, loss, or misuse.

We may update this policy from time to time. Material changes will be reflected by updating the “last updated” date above, and where appropriate we will provide additional notice.